Airport Sales Officer

Company
Flyadeal
Job Location
Saudi Arabia, Middle East
Job Role
Corporate
Contract Type
Full-Time
Salary
Posted Date
2024-11-04
Job Expiry Date
2024-12-04
Qualification
High School

Key Responsibilities:


  • Maintain face to face sales and enquiries from customers at the airport, following SOPs.
  • Deliver an exceptional customer experience and to achieve individual revenue and quality targets. 
  • Maintain a thorough knowledge of all flyadeal products, services, and systems, 
  • Provide accurate information and updates at all times. 
  • Promote and sell relevant additional products to enhance the customer’s journey.
  • Ensure all data entered into flyadeal systems is accurate and within established guidelines. 
  • Participate in all team efforts and projects, communicating feedback to escalating recurring issues identified during each shift.
  • Deal professionally with customer issues, taking all possible actions to resolve the issue to their fullest satisfaction.
  • Ensure that all sales (as per Daily Sale Report) are accurately reconciled and banked as per SOP.
  • Work with CEC team and airport colleagues to minimize disruption to Customers during flight delays and cancellations.

Requirements:



  • Bachelor’s Degree or Equivalent with Minimum 1 years of job-related experience. or High School Qualification with Minimum 2 years of job-related experience.  
  • Experience in reservations/ticketing, sales, customer services.
  • Fluency in English Language 


Apply Now